Videos · 30 sec
Coach, don't roast: feedback that crosses the line (Jenny)
HBR says humiliating feedback backfires. In 30 seconds Jenny gives the fix: write the behaviour, add the next step, keep it private, then hold a real one-to-one. Continuous feedback that raises the bar instead of shrinking people.
Transcript
Hi, I'm Jenny. Harsh feedback doesn't raise the bar. It shrinks people. When criticism feels like humiliation, performance goes backwards. Write the behaviour. Add the next step. Keep it private. Then sit down for a real one-to-one. Coach, don't roast. That's continuous feedback. Grab the free Performance Playbook.
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